Adding Joyned events to your Google Analytics

Adding Joyned events to your Google Analytics

How to add Joyned to your Google Analytics

adding Joyned events to your Google Analytics is quick and easy, and is done in three easy steps:

  1. Adding triggers
  2. Adding tags
  3. Connecting the tags and the triggers

Step 1: Adding triggers

In GTM, click "New" to add a trigger

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Click “Custom event”

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Name the events using regex matching

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Input the names as they are written in the events menu below:

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List of Events

Event NameDescriptionextra properties
Gamitee_minimize
a user clicked to minimize the Joyned window
Gamitee_maximize
a user clicked to maximize the Joyned window
Gamitee_product_info_opened
a user has clicked to open an item's expanded information window
Gamitee_buy_button_clicked
a user has clicked to purchase an item on the list, from the expanded information window
Gamitee_click
a user has clicked on a Joyned button
Gamitee_impression
a unique view of the Joyned button (on any page)
if an AB test is enabled: Show/Hide
Gamitee_product_info_closed
a user has clicked to close an item's expanded information window
Gamitee_chat_new_message
a user has posted a new message
Gamitee_share_clicked
a user clicked to share wishlist
Type (whatsapp, mail, etc)
Gamitee_product_reaction_removed
a user has removed his reaction
Gamitee_product_reaction_added
a user has added a "reaction" (like, dislike, heart, smile, etc.)
Gamitee_product_removed
a user has removed an item from wishlist
Gamitee_product_added
a user has added an item to the list
Gamitee_tooltip_displayed
a unique view of the Joyned explanation tooltip (on any page, only if tooltip is live)
Gamitee_tooltip_x_clicked
A user has clicked "X" to hide the Joyned explanation tooltip

Repeat for each event!

At the end your trigger list will look like this, with one line per event you've added:

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Step 2: Adding tags

Now you can create tags to match the triggers.

Create tags

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Select “Universal Analytics” as tag type

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Configure your tag

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Select “Event” as track type

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Tick the box and add your GA tracking ID to link to your GA

Step 3: Connecting the tags and the triggers

Connect the tags to triggers

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Repeat for each event

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Make sure triggers are connected to tags

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Finally, submit and publish changes

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Congrats! You’re done!

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Perform a sanity check with us

After you've configured your GA and GTM to receive Joyned events, we need to make sure that all events are transmitted correctly.

Contact your CSM to schedule a data sanity check.

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For some GA accounts, high volumes of events are not all counted but sometimes only "sampled". In this case, you should expect up to a 10% discrepancy between the numbers displayed on your GA and the numbers reported directly by us.

Questions?

Want to contact our customer success team?

We get it, people need people.

Feel free to contact your CSM, or email us and we’ll get back to you ASAP: team@Joyned.co